FREQUENTLY ASKED QUESTIONS

Are Socrates shirts 100% cotton?

All of our men's shirts are made from natural fibres. Our button-up printed shirts are made from 100% cotton poplin. Our Linen shirts are 100% Washed Linen

Is Socrates locally manufactured?

All of our shirts are locally manufactured in Cape Town. To ensure the most stylish prints for our customers, we import our fabric.

How do I wash and care for my shirt?

To ensure your Socrates shirt lives a long and happy life, take the following steps:

1.Wash in cold water

2.Do not tumble dry. 

3.Cool iron only.

How to find my shirt size?

Our shirts from S-2XL are based on the Woolworths Trenery fit. From 3XL-5XL our cut is a regular outsize fit. There is an accurate size chart on our website with a video to indicate how to measure a shirt in your cupboard that fits and compare to our fit.
If you buy online and are dissatisfied in any way, we will either exchange your garment for free or refund your money in full.

The best way to check your perfect fit is to measure a shirt you already own. We have created a handy size guide to assist you in finding the best size for you.

Click here to find our size chart

Where is Socrates stocked in South Africa?

1.V&A Watershed

What are the payment methods?

YoCo Payment Gateway

Where does Socrates deliver to?

We deliver worldwide with free delivery across South Africa. Overseas shipping is free for any deliveries over ZAR2500.00. 

Subject to availability and receipt of payment, orders will be processed within three business days and the delivery will be confirmed by email.

What is Socrates return and exchange policy?

In the event of a return, please contact us at enquiries@socrates.design.

Please make sure that the shirt has all its labels and original packaging, as well as receipt and/or delivery notice. We will be happy to exchange or refund the shirt free of charge.

What is Socrates privacy policy?

We respect your privacy and undertake to protect your private information to the best of our ability. 

We will keep the private information required for executing your orders placed through the e-commerce facility, namely your personal information and credit card details, delivery address and telephone numbers, in the strictest confidence and not sold or made known to third parties. 

Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

We further undertake that we have taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. We cannot be held responsible for security breaches occurring on your electronic device (personal computer or other electronic device used to browse our website), which may result due to the lack of adequate virus protection software or spyware that you may inadvertently have installed on your device.

STILL HAVE QUESTIONS?

If you have any questions that are unanswered, please feel free to reach out to us and we will get back as soon as possible and add your question to our FAQ list.

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